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Get answers to common questions, track your order, or reach our team directly — we're here for you.

TRACK YOUR ORDER

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Enter your order number or tracking code to see your delivery status. You'll find these in your order confirmation email

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Reach Out Our Team

Have a question that isn't answered below? We typically respond within 4 hours.

Send Us A Message

We'll get back to you via email, usually within 24 hours.

Email Directly

Prefer to write from your own inbox?
Reach us anytime at:

hello@goda.co
FAQS

Subscription & Account

A Goda© subscription automatically reships your product on a set schedule at a discounted refill price, with free shipping included.

You can easily access our customer portal by clicking here.


Enter your email address you used to place your order and click Send Subscription Login Link.


We will send a magic link to your email that will sign you in instantly.

There's no lock-in. You can skip, pause, change, or cancel anytime from Goda© Portal or just drop us a line at hello@goda.co and we’ll take care of it for you.

Please include your order number or the email address used at checkout so we can locate your account quickly.

You can easily reactivate your subscription by visiting the customer portal.


Once you have logged in simply click on the Orders page, here you will find all active and past subscriptions. Simply select reactivate for the subscription you would like to renew!

This usually means an active subscription or saved payment method is still on file.

You can manage or cancel it anytime from Goda© Portal or email hello@goda.co with your order number and we'll sort it out right away.

It may be linked to a different email or payment method. Try logging into your Goda© Portal with the exact email you used at checkout. If it still isn't showing, email hello@goda.co with the last four digits of the card and we'll find it for you.

All of it is self-serve in Goda© Portal. Skip an upcoming order, pause for a while, or push your renewal date if you're still working through your current bottle.

Prefer us to do it? Email hello@goda.co and we'll make the change.

Log into your subscription portal to update your payment details, swap to a different scent or product, or change your shipping address. You can also email hello@goda.co and we'll update it for you.

The Mystery Scent is a surprise fragrance perk included with eligible subscription orders.

Each month, subscribers receive a free bottle from the Goda Scent Collection, curated by our team and added to your order at no extra cost. It's a surprise, so it can't be chosen in advance.

If you'd like to exchange one, contact us with your order number and the scent you received and we'll review the options based on your order.

FAQS

Order & shipping

Orders are processed within 1 to 3 business days after payment is confirmed. You'll get a confirmation email with tracking as soon as it's on its way.

Shipping is free and insured on all orders over $40 and all subscription orders. After processing, estimated delivery is:

  • United States: 2 to 5 business days
  • United Kingdom: 4 to 7 business days
  • Australia: 4 to 7 business days
  • Canada: 5 to 10 business days
  • Europe: 5 to 10 business days
  • Rest of world: 10 to 15 business days

Orders may ship from more than one warehouse, so items in the same order can sometimes arrive separately.

Once your order ships, you'll get a confirmation email with your tracking number and link. You can also use the order tracker at the top of this page anytime.

If something isn't quite right with your order, please reach out to us using the contact form on this page and tell us what's going on! We'll do our best to make it right!

Contact us as soon as possible with your order number. If your order hasn't shipped yet, we can usually update the details or cancel it.

Once an order is in transit we can't stop or change it, but if you'd like a refund after it arrives, reach out and we'll walk you through the next steps.

If your order hasn't shipped yet, email hello@goda.co with your order number and the corrected address and we'll update it. For subscriptions, you can change your address anytime in your subscription portal.

Yes, we ship worldwide. For orders outside the US, any customs duties, taxes, and fees are set by your local customs authority and aren't included in the product price.

We ship DDU (delivered duties unpaid), so these are paid to your local carrier or government, not to Goda. In some cases the carrier may pay duties on your behalf and invoice you afterward with a small admin fee. For exact rates, check with your local customs office.

A few quick checks usually find it: confirm the shipping address on your order is correct, check with neighbors or building staff, and look at safe spots like the porch, mailbox, or garage.

Carriers sometimes mark parcels delivered shortly before they actually arrive, so it's worth waiting a little.

If it still hasn't turned up, contact the carrier with your tracking number first, and if they can't help, email hello@goda.co with your order number.

GODA products are made in small batches — never mass-produced — which means every bottle gets the attention it deserves. Occasionally this affects delivery windows, and customs clearance can add time too.

Check your tracking link for the latest update. If it's past your estimated date with no movement, email hello@goda.co with your order number and we'll get on it.

FAQS

GODA For Her & Him

A pheromone is a natural chemical signal that can influence how others perceive you in close-range interactions.

Goda For Her is infused with Androsterone, a studied human pheromone compound.

Goda For Him uses a proprietary pheromone blend. Both are designed to work with your natural body chemistry and subtly enhance your presence rather than overpower it. The effect is subtle and works best with consistent use. Results vary from person to person depending on body chemistry, environment, and how often you use it.

Apply 2 to 3 drops to your pulse points: wrists, neck, behind the ears, and inner elbows. Apply directly to the skin and gently pat or rub in until absorbed.

For Goda For Him, you can also apply to the chest or collarbone for stronger projection. Because the oil is concentrated, a little goes a long way, so start with 2 to 3 drops and avoid over-applying. Allow 15 to 30 minutes for the scent to settle and develop with your skin.

Goda is made for everyday wear. Apply it daily to your pulse points and use it consistently for the best results. The pheromone effect works best in close-range interactions and most customers notice a difference within 2 to 4 weeks of daily use. You can wear it whether you're single, dating, in a relationship, or simply want to feel more confident.

The scent lasts up to 12 hours per application. Because it's an oil-based fragrance, it develops gradually with your natural body warmth, so give it 15 to 30 minutes to fully settle after applying.

Each bottle is 0.5 fl oz (15 ml). With daily use, it lasts around 30 days.

Fragrance Family: Floral Amber

Light, feminine, and slightly sweet with a warm sensual undertone. It works with your skin chemistry, so it may smell a little different on everyone.

Fragrance Family: Fresh Woody Aromatic

Scent Profile:

  • Top notes: Mint, green apple, zesty lemon
  • Middle notes: Creamy vanilla, geranium
  • Base notes: Vetiver, oakmoss, cedar

Smell description: Fresh and bold at first, then darker and more sensual as it settles.

Yes. Apply Goda first as a base layer, let it absorb, then apply your favorite perfume on top. You can also pair it with the Silk Body Oil and Miracle Body Wash to build the scent throughout your routine.

Apply 2–3 drops to your pulse points — wrists, neck, behind the ears, and décolletage. These warm areas diffuse the scent and active compounds throughout the day. More is not better; GODA is designed to be a presence, not a statement.


Apply to clean, moisturised skin right after your shower, before you get dressed. Your skin is warm and pores are open, which maximises absorption and longevity. If you have an evening event, a fresh application 30 minutes before you leave gives you the best effect.


Consistency matters more than quantity. Once daily, every day.

Goda is designed to enhance your presence, not change who you are. Customers commonly report: more eye contact and held attention in rooms, an increase in unsolicited compliments, feeling more grounded and confident when walking into social or professional settings, and a sense of being seen differently — not dramatically, but meaningfully.


If you've been using Goda for a week and haven't noticed anything yet, that's completely normal. The first week is your body calibrating to the formula.


At 30 days you've done the hard part — building the habit. This is where Goda tends to compound.

Goda contains active pheromone compounds that have a raw, sharp character before they settle into your skin — this is why the opening 20–30 minutes can feel unexpected. Give it time. The scent evolves, and that evolution is intentional. If it fades fast: do not rub after applying — rubbing breaks down the top note immediately. Apply only to heat points (wrists, neck, décolletage) and let it dry naturally. If you can no longer smell it after an hour, that is likely musk blindness — your nose adapts, but the people around you have not.

FAQS

Silk Body Oil

It's especially popular for the neck, chest, arms, stomach, and thighs, and is made for aging, hormonal, and post-menopausal skin that no longer responds well to regular lotions or creams. It targets dryness, dullness, crepey texture, and loss of firmness.

Apply after showering while your skin is slightly damp. Use 2-3 pumps for the full body (less for targeted areas), and massage in using circular, upward motions. Let it absorb fully before dressing. Use daily for best results.

Use it daily for the best results. Apply right after showering while your skin is still slightly damp, since that's when it locks in the most moisture. Use 2 to 3 pumps for your full body, or less for targeted areas like the neck, chest, arms, stomach, and thighs, and massage in with circular, upward motions. Let it absorb fully before dressing.

It's made for skin that no longer responds well to regular lotions or creams, so it's especially popular for aging, hormonal, and post-menopausal skin that looks dry, dull, or crepey. With consistent daily use, skin may feel softer within the first week or two, look smoother and firmer by weeks three to four, and show fuller results over 30 to 90 days. Results vary depending on consistency, skin type, and hydration.

Result Timeline:

  • Week 1-2: skin may feel softer and more hydrated
  • Week 3-4: crepey texture may begin to look smoother and skin may feel firmer
  • Week 6-8: more noticeable improvement in elasticity, firmness, and glow
  • 30-90 days: full results with consistent daily use

Results vary by consistency, skin type, lifestyle, and hydration.

Each bottle is 0.5 fl oz (15 ml). With daily use, it lasts around 30 days.

Built on skin-loving oils including shea butter, jojoba oil, sweet almond oil, cocoa butter, argan oil, and vitamin E. Free from parabens, sulfates, mineral oil, and silicones.

FAQS

Quality & ingredients

Goda For Her is infused with Androsterone, a studied human pheromone compound, and Goda For Him uses a proprietary pheromone blend. Both are oil-based and designed to blend with your natural body chemistry.

Goda For Her is alcohol-free and dermatologist-tested. If you have sensitive skin or known allergies, we recommend a quick patch test before full use. If any irritation occurs, stop use and consult a healthcare professional.

Yes. The Silk Body Oil is free from parabens, sulfates, mineral oil, and silicones, and the Miracle Body Wash is free from sulfates and harsh surfactants, parabens, dyes, synthetic fragrance, silicones, alcohol, phthalates, and harsh exfoliants.

If you have eczema, psoriasis, or a diagnosed skin condition, please check with your dermatologist before adding a new product.

Goda is an oil-based fragrance, so apply it directly to skin at your pulse points and let it absorb for a few minutes before dressing to avoid contact with fabric.

FAQS

Returns & pricing

If you're not happy with your order, email us at hello@goda.co with your order number and the reason for your refund.

If the product is defective or damaged, please include a photo or video showing the issue. Our team will review it and walk you through the next steps.

Once approved, your refund is processed back to your original payment method, and we'll send you a confirmation. After we process it, it can take a few business days to appear on your statement, depending on your bank or card issuer.30-Day Money-Back Guarantee. If you're not happy with your order, reach out and we'll go over the best option with you.

Email hello@goda.co with your order number and the reason. Once approved, your refund goes back to your original payment method and we'll send a confirmation.

After we process it, it can take a few business days to appear on your statement, depending on your bank or card issuer.

Email hello@goda.co with your order number and the reason. Once approved, your refund goes back to your original payment method and we'll send a confirmation.

After we process it, it can take a few business days to appear on your statement, depending on your bank or card issuer.

We're sorry, and we'll make it right. For a damaged or defective item, contact us with a photo or video of the issue and let us know if the packaging looked damaged too. For a wrong or missing item, send your order number and a photo of what you received. Once we have that, we'll take it from there.

Enter your code at checkout and the discount applies to your order. Some products have bundle discounts, and subscriptions carry their own ongoing savings. Usually only one code applies per order, and codes can have conditions, an expiry date, or exclusions. If a valid code won't apply, contact us and we'll help.

Social ads sometimes show promotional pricing that has since expired. The price on goda.co is always the most current. If you saw a specific offer, reach out and we'll do our best to help.

We accept all major cards (Visa, Mastercard, American Express, Discover, Diners Club), digital wallets (Apple Pay, Google Pay, Shop Pay), and PayPal, Venmo, and Amazon Pay. For European customers, Bancontact and iDEAL/Wero are also available. Checkout is fully secure and encrypted through Shopify.

Often what looks like a double charge is a temporary authorization hold that clears on its own, or a scheduled subscription renewal. If something still looks off, contact us with your order number and the last four digits of the card and we'll review it.

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